SwaggerEyes™ Support
Welcome to the SwaggerEyes™ Support page! We’re here to help you get the most out of our platform.
Account Settings and Management
Email and Apple Login:
Your email address or Apple ID, as chosen during registration, serves as the primary identifier for your account.
All athlete profiles and event data you create or associate will be linked to this account.
To manage your account settings, please navigate to the “Settings” page within the app.
Billing and Subscriptions & Account Management:
Options for users to manage their accounts, subscriptions, or billing is all done by [Platform that handles billing, Apple store, Google play etc]. https://support.apple.com/billing
Frequently Asked Questions (FAQ)
How do I add video to an event?
To add video or images to an event, tap the “+” icon located in the upper right-hand corner of the event screen.
You can choose to take a new photo or video, or select existing media from your device’s gallery.
After selecting your media, tap “Use Photo/Video” in the bottom right-hand corner to upload.
How do I create an athlete profile?
Tap the “+” button in the upper right-hand corner of the app.
Fill in the required fields, such as first name, last name, and other relevant details.
Note: Providing comprehensive data points is highly recommended, especially for sports where NIL (Name, Image, Likeness) recruiting is prevalent. Even if you are unsure of the data, it is always best to fill in every field possible.
How do I create an event profile?
Tap the “+” button in the upper right-hand corner of the app.
Complete all event-related fields to ensure your event is easily searchable and reaches your target audience.
Can I create my own event channel?
Yes! We encourage you to create your own event channel.
To create a channel, navigate to the “Events” page and tap the “+” button.
In the event name field, enter your “First Name, Last Name Official” or the name of the channel.
Fill in all other relevant details.
This allows people filming in your area to easily upload photos and videos, which will then appear in your channel.
What is the best way to utilize the “Swagger Eyes” feature?
“Swagger Eyes” enhances event collaboration by allowing all users to contribute photos and videos to a shared event feed.
This fosters a collaborative environment where everyone can contribute to the event’s media.
From there, users can easily link these media assets to their individual athlete profiles.
User Manuals, Documentation, and Tutorials
For detailed instructions and video tutorials, please visit: https://www.youtube.com/@swaggereyes
Support Contact – If you have any further questions or require assistance, please contact our support team at: customerservices@souletics.com
Privacy Policy